Privacy and Cookies Policy

Privacy Policy describes the way CIQ will process, store and protect your personal data and all information provided. Your rights as a user and how you can exercise those rights are of utmost importance to us.

CIQ is committed to working proactively to ensure the protection and privacy of all visitors to our website.


While interacting with CIQ, organisations will provide personal information and non-personal information. We may collect the following information from you: • contact information including email address, telephone number, name and position within your organisation.
• geographical information such as postcode.
• information required on our forms.
• information that is exchanged in the communication between us, such as in e-mails for example.
• information about your marketing preferences.

information that it is routinely collected through the tracking of statistics and analysis of the traffic to our site and your interest and preferences shown while visiting our site. This is for the purpose of improving and personalising your experience on our website.

We assure you that all information recorded is protected accurately and securely.

The use of the information collected is exclusively for the purpose of the accreditation process with us, internal record keeping, to send you promotional information that we think is in your interest using the email you have provided, to improve our services, our products and your experience. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies Policy

This Cookies Policy explains what cookies are, how CiQ use cookies and similar technologies on their websites, and what you can do to manage how cookies are used. We are committed to protecting the personal information we collect when you use our websites and other services.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CiQ uses the following cookies on this website, for the following purposes:

User session cookie

We may use a session cookie so that we can remember what is in your shopping basket and remember where you are in the order process. Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Google Chrome. you can adjust the cookies settings by clicking the Menu > settings > Show advanced settings > In the "Privacy" section, click Content settings > Use the "Cookies" section to change your settings.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of our website.