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Y4---CALL-CENTRE-AND-CUSTOMER-SERVICE-TRAINING-COURSE

Call Centre & Customer Service Training Course

CIQ ID: CIQ21909
Expiry Date: 30-12-2020

Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.

Course Provider: john-academy istudy adams academy

SKU: 97849 Category:

Description

CiQ has verified and approved of this Call Centre & Customer Service Training Course and can be held in high regards given that:

check Call Centre & Customer Service Training Course can help you in your personal self development and enhance your career prospects in the given field

check The course has clearly defined aims and goals

check You will be able to get help on this subject with the aid of our quick and easy support services
check The course is available to all levels of learners and compatible with modern devices

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