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Customer Service Basics

CIQ ID: CIQ21909
Expiry Date: 30-12-2020

A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioural patterns of different customer personalities and the right ways to deal with them.

Course Provider: john-academy istudy adams academy

SKU: 80864 Category:


CiQ has verified and approved of this Customer Service Basics and can be held in high regards given that:

check Customer Service Basics can help you in your personal self development and enhance your career prospects in the given field

check The course has clearly defined aims and goals

check You will be able to get help on this subject with the aid of our quick and easy support services
check The course is available to all levels of learners and compatible with modern devices