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Diploma in Customer Service: Telephone Etiquette

CIQ ID: CIQ21909
Expiry Date: 30-12-2020

When people noticed or realized that their communication skills specifically telephone etiquette is wrong or the do not possess such trait, they are often uncertain of where they should start to change it. In this course, you will know that one of the first steps to gaining or improving a person’s phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it.

There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively since a lot of people do not realize they have little or no phone etiquette.

Course Provider: john-academy istudy adams academy

SKU: 99888 Category:


CiQ has verified and approved of this Diploma in Customer Service: Telephone Etiquette and can be held in high regards given that:

check Diploma in Customer Service: Telephone Etiquette can help you in your personal self development and enhance your career prospects in the given field

check The course has clearly defined aims and goals

check You will be able to get help on this subject with the aid of our quick and easy support services
check The course is available to all levels of learners and compatible with modern devices