CIQ ID: CIQ21909
Expiry Date: 30-12-2020
Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed.
Course Provider: 
Level 2 Certificate in Workplace Management: Civility can help you in your personal self development and enhance your career prospects in the given field
The course has clearly defined aims and goals
You will be able to get help on this subject with the aid of our quick and easy support services The course is available to all levels of learners and compatible with modern devices
